All products offered on the electronic site HANDY are new (unless expressly stated) and are supplied by the official importers and representatives.
Page of each product is specified term of the warranty, if any.
The guarantee period starts from the date of purchase.
The warranty does not apply to the battery and accessories to the product, including: panels, charger, multimedia card, hands-free headset cable for data transmission, etc.
The company is not responsible for omissions of the manufacturer software version of the device, but if possible, they will be removed.
Lifetime of the battery and its characteristics depend entirely on compliance with the operating rules prescribed by the manufacturer.
The warranty is roll! Upon resale of the product warranty is void!
Conditions that do not recognize the warranty are:
- Lack of guarantee documents or invalidity of these documents, namely: mismatch repair, illegible or missing serial number of the product of customer data and other;
- Any cases of damage caused by misuse, dropping, impact, improper storage of liquid, attempts to repair and software intervention by unauthorized persons;
- Loading with non-original chargers or other external influences contrary to the requirements of the manufacturer;
Products used to provide defect subject to warranty service if under warranty.
Warranty and payment document should be kept by the buyer to the expiration of the warranty period and is presented in the need to perform warranty repairs.
The repair is carried out by authorized importers of the product service centers. Free and in the shortest possible time removed any damage incurred during the warranty period. The exception is where such damage is caused by failure to comply with the rules of transportation, storage and installation, and / or are the result of improper handling of the device, in which case the goods are not subject to warranty and issued in its purchase warranty card canceled!
The maximum period for warranty repair damage is 30 calendar days from the date of acceptance of the unit for repair.
Upon receipt of a product warranty due to the complaint filed by the customer, the company provides good customer turnover, similar or identical to advertise for the duration of the warranty service.
Damaged goods can be left for repairs at any of the outlets on the hand of the territory of Bulgaria or sent to the central office of the Merchant at:. Sofia, PO Box 1799, rn "Mladost 2" Blvd. "Andrei Lyapchev" No 54, by putting the goods in accordance with the contract of sale is free to the user.